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Enterprise CRM, ERP & Business Platform Solutions
We customize, integrate, modernize, and support the platforms your business already runs on — connecting systems, automating workflows, and building software aligned to how your teams actually work.
One partner across four platforms
Businesses often rely on multiple systems for customer management, finance, operations, and service management. We help you extend each one — and connect it to everything else.
Salesforce
CRM & customer experience — sales, service, workflows.
Dynamics 365 Business Central
ERP for finance, inventory & supply chain.
ServiceNow
Enterprise service management & automation.
Odoo
Modular ERP — CRM, inventory, accounting, eCommerce.
Extend, connect, and modernize your systems
From customization to migration, we help organizations get more out of the platforms they already depend on.
Built around how each platform actually works
Salesforce Development & Integration
Manage leads, opportunities, accounts, and service workflows — then connect Salesforce with ERP, accounting, eCommerce, and logistics.
Sales Management
Leads, opportunities, accounts, and sales workflows in one place.
Customer Service
Connect customer information with service processes and support workflows.
Business Integration
Connect Salesforce with ERP, accounting, eCommerce, and logistics platforms.
Microsoft Dynamics 365 Business Central
Finance, inventory, supply chain, sales and purchasing — customized and integrated with your existing applications.
Finance
Connect financial processes and business data across departments.
Inventory & Supply Chain
Improve visibility across inventory and operational workflows.
Integration
Exchange data between Business Central and external applications through APIs.
ServiceNow Development & Integration
Automate service management and enterprise workflows through custom applications, portals, and integrations.
IT Service Management
Automate service requests, incidents, changes and related workflows.
Enterprise Workflows
Connect departments and automate repetitive business processes.
Employee Services
Centralized service experiences for employees and internal teams.
Odoo ERP & Business Applications
A modular platform covering CRM, sales, accounting, inventory, manufacturing and eCommerce — customized to fit.
Inventory
Connect inventory processes with purchasing, sales, and warehouse operations.
Manufacturing
Support production-related workflows and business processes.
eCommerce
Connect online commerce with CRM, inventory, and other business functions.
Salesforce vs Business Central vs ServiceNow vs Odoo
The right platform depends on your business objectives, existing systems, and integration requirements.
| Platform | Primary Focus | Common Use |
|---|---|---|
| Salesforce | CRM & Customer Experience | Sales, customer service, customer management |
| Business Central | ERP & Business Management | Finance, inventory, operations, supply chain |
| ServiceNow | Enterprise Service Management | ITSM, service workflows, enterprise automation |
| Odoo | ERP & Business Applications | CRM, accounting, inventory, manufacturing, eCommerce |
Why customize an enterprise platform?
Standard platforms provide extensive functionality — but every organization has its own workflows, approval rules, integrations, and reporting requirements.
- Adapt workflows to internal processes
- Automate repetitive operations
- Connect existing applications
- Create business-specific dashboards
- Integrate legacy systems
- Support unique operational requirements
Connect your business systems
Your CRM or ERP shouldn't operate as an isolated application. We connect enterprise platforms through APIs, middleware, and custom integrations.
Synchronize customers, orders, products, invoices, and business information.
Connect inventory and warehouse processes with enterprise systems.
Connect customer data with marketing and communication platforms.
Exchange financial and transaction information between business applications.
Connect customers, products, orders, inventory, and fulfillment workflows.
Connect enterprise platforms with proprietary web, mobile, or desktop apps.
Migrate your business data safely
Moving from a legacy application requires careful planning to protect data integrity and minimize disruption.
Automate repetitive business workflows
Across CRM, ERP, and service management — reducing manual work and improving consistency.
Built for how your industry operates
What connected platforms make possible
Centralized Data
Bring customer, operational, and business information together across systems.
Automated Workflows
Reduce repetitive manual processes through configurable automation.
Better Visibility
Give teams more accessible business information and reporting.
Improved Productivity
Less time on manual data entry and disconnected processes.
Scalable Operations
Integrations and applications that evolve with your requirements.
Connected Systems
A connected technology environment instead of isolated applications.
Your technology partner for enterprise platforms
Development & integration, step by step
Business Discovery
Requirement Analysis
Platform & Integration Assessment
Solution Architecture
UI/UX & Workflow Design
Development & Customization
API & System Integration
Testing & Quality Assurance
Data Migration
Deployment
Training & Documentation
Support & Maintenance
The broader stack behind every integration
Depending on project requirements, our development capabilities extend well beyond the core platforms.
Interfaces & dashboards
APIs & business logic
Field & employee apps
Structured business data
Hosting & scalability
Connecting every system
Enterprise business platform integration
Challenge
The business relied on multiple applications for customer management and operations. Disconnected systems created duplicate data entry and limited visibility across teams.
Solution
SJM Softech developed an integrated business environment connecting customer-facing workflows with operational systems and APIs — centralized information, automation, and system-to-system data exchange.
Technology
Result
The integrated approach helped centralize business information, streamline workflows, and reduce dependency on disconnected manual processes.
Frequently Asked Questions
Get expert answers regarding Salesforce implementation, Microsoft Dynamics 365 migration, ServiceNow digital workflows, Odoo ERP customization, licensing costs, and project delivery timelines.
Need ERP/CRM consulting advice?
Our senior cloud enterprise architects can evaluate your business workflow requirements or scope your platform implementation in a technical review session.
Enterprise ERP and CRM implementation costs typically start at $1,000 for basic setups or modular builds and scale higher based on structural scope, software platform choices, custom integrations, and total user seats.
- Platform Choice: Cost varies between open-source platforms (Odoo ERP) and enterprise SaaS models (Salesforce Cloud, Microsoft Dynamics 365, ServiceNow).
- Custom Development: Standard out-of-the-box system configuration versus custom APEX/Python module development.
- Data Migration: Cleaning, transforming, and transferring historical business data from legacy databases.
- API Integrations: Deep integration with third-party software including accounting suites, payment gateways, HRMS, and supply chain management systems.
- Licensing & Support: Software user seat licensing combined with ongoing post-implementation managed IT services.
Cost Overview: SJM Softech provides flexible engagement models ranging from $1,000 MVP setups to enterprise-scale digital transformations.
An enterprise ERP or CRM implementation takes between 2 to 12 months depending on organizational scope, data migration requirements, and system complexity.
- 2–3 Months (Lean Implementations): Setup of core Odoo ERP modules, essential Salesforce Sales Cloud pipelines, or standard CRM automation workflows.
- 4–7 Months (Mid-Market Deployment): Multi-departmental Microsoft Dynamics 365 implementation, ServiceNow ITSM service workflows, and custom API connections.
- 8–12+ Months (Enterprise Transformation): Global enterprise ERP deployment, complex legacy software migration, multi-instance Salesforce restructures, and deep data warehouse synchronization.
The optimal business software platform depends on your operational priorities, budget, and system scale:
- Salesforce: The global leader in enterprise CRM, best for scalable sales automation, customer service management, and extensive AppExchange ecosystem integrations.
- Microsoft Dynamics 365: Ideal for organizations seeking unified ERP and CRM functionality built seamlessly into Microsoft 365 and Azure environments.
- ServiceNow: Designed for enterprise IT Service Management (ITSM), digital workflow automation, and enterprise operations management.
- Odoo ERP: A flexible, open-source, cost-effective modular ERP/CRM solution ideal for growing businesses requiring complete custom control without high licensing costs.
You can track implementation progress through real-time project management dashboards, bi-weekly sprint reviews, and live staging environments managed by SJM Softech.
- Sprint Demos & Checkpoints: Bi-weekly agile development reviews showcasing working features, custom modules, and workflow logic.
- Agile Management Dashboards: Complete transparency into project velocity and milestone tracking via Jira, Azure DevOps, or Asana.
- Staging & Sandbox Access: Safe, isolated environments allowing key stakeholders and end-users to test workflows and complete user acceptance testing (UAT).
- Data Governance Reports: Clear reporting metrics covering legacy data cleansing, data mapping accuracy, and integration system health.
SJM Softech Pvt Ltd offers over 20 years of global software delivery experience (since 2005), delivering certified ERP and CRM solutions across global markets.
- Strict NDA Legal Security: Comprehensive Non-Disclosure Agreements (NDAs) signed prior to discovery to protect proprietary business models and sensitive financial data.
- Proven International Record: Successful completion of 500+ custom software and cloud infrastructure projects across 20+ countries including the US, UK, Germany, Australia, and UAE.
- ISO 9001:2015 Certification: Verified commitment to international quality management, software security compliance, and reliable deployment timelines.
- Multi-Platform Specialists: Unbiased technology selection across Salesforce, Microsoft Dynamics 365, ServiceNow, and Odoo ERP systems.
- Full Code & IP Ownership: Complete client ownership of custom integrations, scripts, software modules, and source code.
Let's connect your business systems
Tell us about your platforms, workflows, and integration goals — we'll come back with a project-specific approach and estimate.
Get Free Consultation
